111 bed Privacy Policy – Our Firm Commitment to Protecting Your Information

This Privacy Policy applies to all services offered by the 111 bed platform—including the website, mobile app, and any associated digital channels. By using any 111 bed service, you are deemed to have accepted this Policy.

We understand that your privacy matters deeply to you. From Mirpur in Dhaka to the port city of Chattogram, from the tea gardens of Sylhet to the open fields of Rangpur—whenever someone across Bangladesh uses 111 bed, their data is a sacred trust we take seriously. This document clearly explains how we honour and protect that trust.

111 bed collects only the information strictly necessary to operate its services. Requesting data beyond that goes against our policy.

Collected data is used only for specified purposes. 111 bed never uses your information for anything beyond what is stated.

• Account management: Your information is used for registration, login, verification, and account security.
• Payment processing: Your payment information is used securely to process deposits and withdrawals.
• Service Improvement: Usage patterns are analysed to continually improve the 111 bed experience.
• Personalised offers: Bonuses and promotions are shown based on your preferences.
• Security assurance: To detect fraud, unauthorized access, and suspicious activity.
• Legal Obligations: Providing information required to meet the demands of government or regulatory authorities.
• Contact: For sending important updates, security alerts, and providing support.

111 bed never sells your personal information or shares it with third parties for advertising purposes. Your data may only be shared in the following limited circumstances:

• Payment providers (bKash, Nagad): Only the information necessary to complete a transaction is shared. These institutions maintain their own privacy policies.
• Government Authorities: In cases of legal orders or government investigations, information is disclosed in accordance with applicable regulations.
• Technology Service Providers: Those providing technical services—such as servers and security testing—may access limited data under contractual obligations.

111 bed uses cookies on its website and app. Cookies are small files stored on your device that help improve the quality of our service.

You can disable cookies through your browser settings; however, disabling essential cookies may cause certain features to stop working properly.

111 bed does not retain your data longer than necessary. Even after an account is closed, certain information may be kept for a defined period for legal reasons.

111 bed uses industry-leading technology to protect your data. Our security layers include:

Every 111 bed member has full rights over their own data — rights you can exercise at any time.

111 bed is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age verification is mandatory at registration. NID verification may be carried out if there is any doubt.
• If we become aware that anyone under 18 has registered, the account will be closed immediately.
• If you believe a minor has opened an account, please notify us immediately—we will act promptly.

111 bed may update this Privacy Policy from time to time. Before any significant changes:

• You will be notified by email or SMS at least 7 days in advance.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, please contact support to close your account.

For any privacy-related questions, concerns, or complaints, please get in touch with us. 111 bed treats every privacy complaint with the utmost seriousness.